How can we help?
I can’t log into my account!
Why do I have the option to select when I signed up to Papergang when logging into my account?
What does your new site mean for me?
Can I access rewards if I’m currently a subscriber on the old/legacy website?
Can I have more than one subscription on my account?
I entered my information incorrectly – can I change it?
How do I cancel my subscription?
Do your subscriptions automatically renew?
I have cancelled my subscription but I want to re-activate it. How do I do this?
How do I skip or pause my subscription?
How do I update/change the delivery address on my subscription?
Choose a question
I can’t log into my account!
We’ve recently launched our new Papergang site and are in the middle of moving our current customers over.
If you joined Papergang prior to the 3rd November 2020, you will need to manage your subscription on our legacy website here. If you still have trouble accessing your account, please feel free to reach out to help@papergang.com and our team will assist you.
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